#!/usr/bin/env python
# This a notification system made for exo-helpdesk you will need notify-send (libnotify-bin in ubuntu)
# Copyright (C) 2007  Gustavo Varela
# USE AT YOUR OWN RISK
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.

import imaplib
import os
import time

server = "server.com"
user = "user@server.com"
passwd = "password"
interval = 30 # In seconds. No more than 30 minutes. Check Autologout Timer in RFC

print "Conecting..."
M = imaplib.IMAP4(server)
M.login(user, passwd)
print "Connected!"
while True:
    M.select()
    typ, data = M.search(None, 'NEW')  
    print "Checking Mail...."
    for num in data[0].split():
         (typ, data) = M.fetch(num, '(RFC822.TEXT)')
         if data[0][1].find("Ticket ID",0,100) == -1:
              title = "New Ticket"  
              print title
              body = data[0][1][185:300]
              os.system("/usr/bin/notify-send \"%s\" \"%s\" " % (title,body))
         else:
              title = 'New reply to Ticket ID:%s' % (data[0][1][65:71])
              print title
              body = data[0][1][175:300]
              os.system("/usr/bin/notify-send \"%s\" \"%s\" " % (title,body))
    time.sleep(interval)
M.close()
M.logout()